We do not give money back after purchase. This is because we send out the code immediately and have no way of checking if the code has already been used now or in the future. We always ask for consent to waive your right of withdrawal when you purchase a product on our site.
Do you have reason to believe the code we provided to you is faulty?
Our codes are unique and generated at the time of purchase, this type of instance is generally very rare. We invite you to first check the instructions at the time of your purchase, in case there is a typing error for example, or a problem with the site where you are redeeming your code.
If you are sure that the code is wrong, please send us a formal confirmation from the supplier (an example of a supplier is Spotify or PlayStation). This information is necessary so that we can assign you another code.