When buying a top-up on Recharge, it’s important to select the right product for your SIM card , this ensures your call credit, data, or bundle is delivered successfully.
Follow the steps below to make the right choice 👇
1. Confirm your mobile network
Before you purchase, check which mobile operator your SIM card uses, for example, Vodafone, MTN, Airtel, Orange, etc.
You can find this on your phone’s home screen or under SIM settings.
Make sure you select the same operator when choosing your top-up.
⚠️ Important: If you choose the wrong operator, your top-up may fail or go to the wrong number.
2. Select the right product type
Recharge offers several types of mobile products. Here’s what they mean:
| Product Type | Description | When to Choose |
|---|---|---|
| 💳 Call Credit | Adds general credit for calls, texts, or small data use. | You want flexible credit you can use for anything. |
| 🌐 Data | Adds mobile data only. | You mainly use internet data for browsing, streaming, or apps. |
| 📦 Bundle / Package | Combines minutes, texts, and data. | You want a complete plan that covers all needs. |
💡 Tip: If you’re not sure, check your usual mobile plan or contact your operator to confirm which top-ups are compatible.
3. Check the country and currency
Each top-up is specific to a country and currency.
Ensure you’ve selected the correct destination country for the SIM.
Some mobile networks have similar names in different countries, double-check before confirming your order.
4. Match the amount or plan
Top-ups can be offered as fixed amounts (e.g. $5, €10, ₦1000) or as specific plans (e.g. 1 GB for 7 days).
Choose the amount or plan that best suits your needs.
If you’re sending to someone else, ask them which plan or value they prefer.
5. Verify the mobile number (for direct recharges)
Before you pay:
✅ Double-check the phone number (including country code).
✅ Make sure it belongs to the correct operator.
✅ If sending to someone else, confirm the number with them first.
🔁 Once a top-up is sent, it can’t be reversed, accuracy is key!
6. Not sure what to choose?
If you’re unsure which option fits best:
Look at your previous Recharge orders for reference.
Ask your mobile operator which products are supported.
✅ Quick checklist
Before completing your payment, make sure you’ve:
Selected the right operator
Picked the correct product type (credit, data, or bundle)
Confirmed the country and currency
Verified the phone number
Following these steps will ensure your top-up arrives quickly and safely 🚀