Your security is important to us.

To help protect our customers from fraud and unauthorized transactions, we may occasionally ask for additional information to verify an order. This is a standard security measure designed to keep your account and payment details safe.

How it works

📩 After placing your order, you may receive an email from our team requesting some additional information.

🔐 Once we've completed the verification, your order will continue to be processed as normal.

In most cases, the process is quick and helps us ensure that your purchase is secure.

Helpful reminders
• Only purchase Recharge products for yourself or someone you personally know.
• Never use Recharge products as payment for a third party.
• Always use secure and traceable payment methods when shopping online.

These security checks help us provide a safe, reliable, and trusted experience for all our customers.