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I'm seeing charges that I did not authorize.

Are you seeing charges on your bank account that you did not authorize? Do you suspect that someone is using your payment information without your consent? Do you not recognize charges coming from us?

Here is what you can do:

  • Contact the authorities (police)
  • Immediately inform your bank/credit card provider.
  • Think about changing your passwords.
  • Contact our customer service.

Requests for further information on prosecution purposes must be submitted to the police.


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Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.

I'm seeing charges that I did not authorize.

Are you seeing charges on your bank account that you did not authorize? Do you suspect that someone is using your payment information without your consent? Do you not recognize charges coming from us?

Here is what you can do:

  • Contact the authorities (police)
  • Immediately inform your bank/credit card provider.
  • Think about changing your passwords.
  • Contact our customer service.

Requests for further information on prosecution purposes must be submitted to the police.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.