We are sorry to see you leave!
If you would like to delete your Recharge.com mobile app account and associated data, follow the steps below.
From the app:
- Open the Recharge.com mobile app.
- Log in to your account.
- Open the Profile menu and select Account details.
- Select Delete Account.
- Read the information carefully and follow the on-screen instructions to confirm your request.
Once confirmed, your account and associated data will be scheduled for deletion. Please note that processing may take some time.
If you cannot delete your account through the app:
Please contact Recharge.com Customer Support through our Help Centre. To help us process your request, provide the following information:
- The email address used to place your order(s)
- Any other email addresses you may have used, as accounts are linked to email addresses
- Your latest order number
- The payment method used
Important information:
Before submitting your request, carefully review any terms and conditions relating to account deletion and data removal. Deleting your account means you will lose access to your order history and other associated information.
Certain data may need to be retained for legal or regulatory purposes after your account is deleted. Please refer to Recharge.com’s Privacy Policy for more information.
Account deletion is generally irreversible. Make sure you have saved any information you may need before proceeding.