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How can I delete my account?

We are sorry to see you leave! 

If you're looking to delete your Recharge.com mobile app account and associated data, we've got you covered. Follow these steps to initiate the account deletion process:

From the App: 

To delete your Recharge.com mobile app account directly from within the app, please follow these steps:

  • Open the Recharge.com mobile app on your device.
  • Log in to your account, if you haven't already.
  • Navigate to your account details. This is typically found in the app's Profile menu.
  • Look for the Account details item.
  • Within the account details, you should find an option to Delete Account. Tap on this option.
  • Follow the on-screen instructions to confirm your request. Read the message carefully and tap on Delete Account.
  • After confirming, your account and associated data will be scheduled for deletion. Be aware that this process may take some time.

By e-mail:

If you prefer to request account deletion via e-mail, please send an e-mail to datarequest@recharge.com with the following information:

  • What email did you use to place the order(s)?
  • Do you use more than one email address? If so, provide all of them as accounts are based on e-mail addresses.
  • What is the latest order number?
  • Which payment method did you use?

Your request will be processed, and your account and associated data will be scheduled for deletion. Please note that it may take some time to complete this process.

Important Information:

  • Be sure to carefully read any terms and conditions related to account deletion and data removal. It's essential to understand the implications of deleting your account, including the loss of access to your order history and associated information.
  • In some cases, certain data may be retained for legal or regulatory purposes, even after your account deletion request. Check Recharge.com's privacy policy for more details.
  • If you have any questions or encounter issues during the account deletion process, you can contact Recharge.com's customer support for assistance.

Please remember that account deletion is typically irreversible, and you won't be able to recover your data once the process is complete. Make sure you've backed up any essential information before proceeding.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.

How can I delete my account?

We are sorry to see you leave! 

If you're looking to delete your Recharge.com mobile app account and associated data, we've got you covered. Follow these steps to initiate the account deletion process:

From the App: 

To delete your Recharge.com mobile app account directly from within the app, please follow these steps:

  • Open the Recharge.com mobile app on your device.
  • Log in to your account, if you haven't already.
  • Navigate to your account details. This is typically found in the app's Profile menu.
  • Look for the Account details item.
  • Within the account details, you should find an option to Delete Account. Tap on this option.
  • Follow the on-screen instructions to confirm your request. Read the message carefully and tap on Delete Account.
  • After confirming, your account and associated data will be scheduled for deletion. Be aware that this process may take some time.

By e-mail:

If you prefer to request account deletion via e-mail, please send an e-mail to datarequest@recharge.com with the following information:

  • What email did you use to place the order(s)?
  • Do you use more than one email address? If so, provide all of them as accounts are based on e-mail addresses.
  • What is the latest order number?
  • Which payment method did you use?

Your request will be processed, and your account and associated data will be scheduled for deletion. Please note that it may take some time to complete this process.

Important Information:

  • Be sure to carefully read any terms and conditions related to account deletion and data removal. It's essential to understand the implications of deleting your account, including the loss of access to your order history and associated information.
  • In some cases, certain data may be retained for legal or regulatory purposes, even after your account deletion request. Check Recharge.com's privacy policy for more details.
  • If you have any questions or encounter issues during the account deletion process, you can contact Recharge.com's customer support for assistance.

Please remember that account deletion is typically irreversible, and you won't be able to recover your data once the process is complete. Make sure you've backed up any essential information before proceeding.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.