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My code doesn't work.

Please follow the instructions that we sent to your email with your code.

 

Is your code still not working? Here is what you can do:

  • Check that you have entered the code and not the serial number.
  • Check if you did not swap numbers or letters.
  • Refresh the page.
  • For mobile top up, contact your phone provider.

Your code still does not work? Please contact Customer Service for help.


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We’re always there to help. Send us a message and we’ll get back to you within 24 hours.

My code doesn't work.

Please follow the instructions that we sent to your email with your code.

 

Is your code still not working? Here is what you can do:

  • Check that you have entered the code and not the serial number.
  • Check if you did not swap numbers or letters.
  • Refresh the page.
  • For mobile top up, contact your phone provider.

Your code still does not work? Please contact Customer Service for help.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.