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I’ve ordered a code for the wrong phone provider

We're sorry to hear that you’ve bought the wrong product or credit. Unfortunately, we can't take your code back or exchange it for another code. As soon as a code has been made visible to someone, it can not be sold again. This is because we are not able to determine whether a code has already been used now or in the future. The best comparison for this is a traditional code, purchased from a shop, where the back has been scratched off to reveal the code. Such a card can not be resold in a store. 


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We’re always there to help. Send us a message and we’ll get back to you within 1 business day.

I’ve ordered a code for the wrong phone provider

We're sorry to hear that you’ve bought the wrong product or credit. Unfortunately, we can't take your code back or exchange it for another code. As soon as a code has been made visible to someone, it can not be sold again. This is because we are not able to determine whether a code has already been used now or in the future. The best comparison for this is a traditional code, purchased from a shop, where the back has been scratched off to reveal the code. Such a card can not be resold in a store. 


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 1 business day.