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How long does it take to get my code?

As soon as we confirm your payment, you will receive your product within 30 seconds. You will always get an email with your code and instructions on how to redeem it. For some products, your code will immediately appear on the screen after you have paid.

Still haven't received your code via email?
Make sure to check your spam folder first and then contact our customer service team.

Please note: for some products (like phone credit), the supplier needs a few minutes to upload your balance after you have topped up your credit. This usually takes a maximum of 15 minutes.


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Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 1 business day.

How long does it take to get my code?

As soon as we confirm your payment, you will receive your product within 30 seconds. You will always get an email with your code and instructions on how to redeem it. For some products, your code will immediately appear on the screen after you have paid.

Still haven't received your code via email?
Make sure to check your spam folder first and then contact our customer service team.

Please note: for some products (like phone credit), the supplier needs a few minutes to upload your balance after you have topped up your credit. This usually takes a maximum of 15 minutes.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 1 business day.