Please watch out for phishing emails. These are fake emails that often seem to have been sent by a company that you know, such as your bank or a delivery company. You’re asked to provide personal details or to enter details via a link on a website. Please be aware of these requests.
We will never ask you to verify your code online or to pay with a digital code via email, phone or in any other way.
How to check if an email is legit?
- Inspect the email header info to verify whether the sender's address is legitimate
Legitimate organizations typically send emails from email addresses containing the company’s domain name after the “@” symbol. For example, email@example.com, firstname.lastname@example.org, etc. In other words, the company’s domain should be what comes after the “@” sign. To get such an email address, you must own the domain name, or an authorized person from the company needs to create one for you.
- Watch out for uncommon uses of the email bcc field.
In some emails, you will find your email address listed in the Bcc field instead of the recipient lines. Although there’s technically nothing wrong with keeping the recipient in the Bcc field, it unusual for organizations to do when communicating with customers. For example, no legit company would send a blind carbon copy email to verify your account information or to request customers to download the transaction receipts. Why? Because they would reach out to you directly.
- Check whether embedded links redirect to unexpected websites.
Another characteristic of a fake email is unexpected redirect links. The embedded links given in the email must take you to the same web page as written in the link. However, scammers include text that looks like it will take you to a legitimate website, but the hyperlinks they embed take you to a phishing or malicious website instead.
- Pay attention: don't ignore unusual spelling and grammatical errors.
If an email contains many grammatical, spelling, or punctuation errors, it’s a red flag. Legit companies follow strict email etiquette and editorial standards. Although some small typos can happen on occasion, it’s uncommon to see multiple mistakes in a single message. Never ignore such errors.
- Check if the language seems fishy, pushy or urgent.
Scammers will try to trigger emotional responses like anger, shock, empathy, panic, curiosity, etc. By doing so, they’re more likely to trick their targets into doing something they normally wouldn’t do. For example, they might send you some emails on subjects such as incredible deal, offering a job, unauthorized access of your account, data-breach incident on your credentials, a purchase from your account.