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I didn’t receive the double call credit

If your phone provider has a promotion, for example: doubling the call credit you purchased. You will receive this extra credit via your provider the moment you top-up your phone. Please keep in mind that these promotions do not apply in combination with other promotions. We advise you to contact your provider if you didn't receive your double call credit. They can check this in detail and, if necessary, fix it for you manually.


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We’re always there to help. Send us a message and we’ll get back to you within 1 business day.

I didn’t receive the double call credit

If your phone provider has a promotion, for example: doubling the call credit you purchased. You will receive this extra credit via your provider the moment you top-up your phone. Please keep in mind that these promotions do not apply in combination with other promotions. We advise you to contact your provider if you didn't receive your double call credit. They can check this in detail and, if necessary, fix it for you manually.


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 1 business day.